Lahey Clinic Boosts Revenue and Slashes Costs by Using Image on Demand™ to Manage its Paper and Electronic Patient Records

Lahey Clinic, a non-profit group practice based in Massachusetts, includes more than 5,000 physicians, nurses, therapists and support staff working together to provide compassionate care and superior patient outcomes. The hospital offers its patients access to leading physicians who use a consultative approach to develop personalized, individually focused treatment plans.

To help its clinicians create these plans, Lahey devised a system that immediately digitized its newest records. Though effective at quickly delivering the most recent patient information to the point of care, this process would still require a large volume of active, paper-based patient records to reside in both onsite and offsite locations.

Lahey worked with Iron Mountain to develop a paper-to-digital workflow that creates electronic versions of select information on an as-needed basis. Using the Iron Mountain Image on Demand solution, Lahey is able to put the right information in its clinicians’ hands at the right time.